Effective Date: May 5, 2026

1. Acceptance of Terms

1.1 These Terms & Conditions ("Terms") govern all orders, quotes, services, and transactions between Tees Tailor Made by Dee ("Company," "we," "us," or "our"), owned and operated by Dana Dickerson, and any individual, organization, or entity ("Customer," "you," or "your") purchasing custom apparel, design services, or related products from us.

1.2 By submitting an order, requesting a quote, approving a proof, providing artwork, or making any payment to the Company, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms in their entirety.

1.3 If you are placing an order on behalf of a church, ministry, school, athletic program, business, nonprofit, event, family reunion, birthday group, bachelorette party, or any other organization or group, you represent and warrant that you have the authority to bind that group to these Terms.

1.4 If you do not agree with any part of these Terms, you must not place an order or use our services.

2. Order Acceptance and Confirmation

2.1 All orders are considered offers by the Customer to purchase goods and services from the Company and are subject to acceptance by the Company.

2.2 An order is not deemed accepted until (a) the Customer has approved a written digital proof, (b) the required deposit or payment has been received, and (c) the Company has issued a written order confirmation by email.

2.3 The Company reserves the right to refuse, cancel, or decline any order at its sole discretion, including but not limited to orders containing offensive, defamatory, infringing, or otherwise objectionable content. In such cases, any payments received will be refunded less work already performed.

2.4 Verbal orders, conversations, or social media messages are not binding until reduced to writing and confirmed by the Company.

3. Quotes and Pricing

3.1 Written quotes provided by the Company are valid for fourteen (14) calendar days from the date of issuance unless otherwise stated in writing.

3.2 Quoted prices are based on the specifications provided by the Customer at the time of the quote, including garment type, quantity, ink colors, print locations, and artwork complexity. Any change to these specifications may result in a revised quote.

3.3 Unless expressly stated otherwise, quoted prices do not include applicable Georgia state and local sales taxes, shipping fees, rush fees, or additional services such as folding, bagging, or individual labeling. These will be added to the final invoice where applicable.

3.4 A non-refundable deposit may be required to commence production. Deposit amounts will be communicated at the time of order and are credited toward the total balance due.

3.5 Prices are subject to change without notice due to fluctuations in blank garment availability, supplier pricing, or material costs. The Company will notify the Customer in writing of any pricing change before continuing production.

4. Artwork and Design Submission

4.1 Customers submitting their own artwork are responsible for providing print-ready files. Preferred file formats include vector files (.AI, .EPS, .PDF, .SVG) with text converted to outlines, or high-resolution raster files (.PNG, .TIFF, .PSD) at a minimum of 300 DPI at actual print size.

4.2 Low-resolution images, screenshots, web graphics, or files pulled from social media may not produce acceptable print results. The Company is not responsible for poor print quality resulting from inadequate customer-supplied artwork.

4.3 Custom design services are available for an additional design fee, quoted based on complexity and time required. Design fees are non-refundable once design work has begun.

4.4 The Company may, at its discretion, perform minor file adjustments (such as resizing, format conversion, or basic cleanup) at no charge. Substantial recreations, redrawing, or vectorization will incur additional charges that will be communicated and approved before work begins.

4.5 Unless otherwise agreed in writing, original design files created by the Company remain the intellectual property of the Company. The Customer receives a license to use the final approved design solely for the purpose of the order placed.

5. Proof Approval and Customer Responsibility

5.1 Prior to production, the Company will provide a digital proof of the artwork, including layout, sizing, ink colors, garment colors, and print placement.

5.2 It is the Customer’s sole responsibility to carefully review the proof for accuracy, including but not limited to:

• Spelling, grammar, and punctuation;

• Names, numbers, dates, and contact information;

• Ink and garment colors;

• Garment styles, sizes, and quantities;

• Design placement and dimensions; and

• Overall design accuracy.

5.3 Production will not begin until the Customer provides written approval of the proof (including approval by email or text message).

5.4 Once a proof is approved, the Customer assumes full responsibility for the content of the order. The Company will not be liable for errors, typographical mistakes, or design inaccuracies present in an approved proof, and reprints or refunds will not be issued for such errors.

5.5 Repeated proof revisions beyond three (3) rounds may incur additional design fees at the Company’s standard hourly rate.

6. Intellectual Property and Copyright

6.1 By submitting artwork, logos, images, names, slogans, photographs, or any other materials to the Company, the Customer represents and warrants that they own or have obtained all necessary rights, licenses, permissions, and consents to reproduce and print such materials.

6.2 The Company assumes that all artwork submitted by the Customer is owned by the Customer or properly licensed for the intended use. The Company is not responsible for verifying ownership or rights to any submitted material.

6.3 The Customer agrees to defend, indemnify, and hold harmless the Company, Dana Dickerson, and any of its agents or affiliates from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to any claim of copyright infringement, trademark infringement, right of publicity violation, defamation, or other intellectual property dispute relating to artwork or content supplied by the Customer.

6.4 The Company reserves the right to photograph and use images of completed work for portfolio, marketing, social media, and promotional purposes unless the Customer requests otherwise in writing prior to production.

7. Production Timeline and Turnaround

7.1 Standard production turnaround is typically seven (7) to fourteen (14) business days from the date of (a) proof approval, (b) receipt of deposit, and (c) confirmation of garment availability — whichever occurs latest.

7.2 Turnaround times are estimates only and not guarantees. Delays may occur due to garment availability, shipping carrier issues, supplier shortages, equipment maintenance, weather, or other circumstances beyond our reasonable control.

7.3 Rush services may be available for an additional rush fee, subject to scheduling and capacity. Rush orders must be confirmed in writing by the Company.

7.4 The production clock does not begin until all order details are finalized, the proof is approved, and any required deposit has cleared.

8. Payment Terms

8.1 Unless otherwise agreed in writing, a fifty percent (50%) non-refundable deposit is required before production begins. The remaining balance is due in full prior to pickup, delivery, or shipment.

8.2 The Company accepts payment by cash, debit/credit card, and approved electronic payment methods such as Cash App, Zelle, or other digital platforms identified at the time of invoicing. All payments must be made in U.S. dollars.

8.3 Returned checks, chargebacks, or failed electronic payments will incur a thirty-five dollar ($35.00) fee, in addition to any fees assessed by the Company’s bank or processor.

8.4 Past-due balances are subject to a late fee of one and one-half percent (1.5%) per month (or the maximum rate allowed by Georgia law, whichever is lower) accruing on any unpaid amount until paid in full.

8.5 Orders not picked up or paid in full within thirty (30) days of completion may, at the Company’s discretion, be considered abandoned. Abandoned merchandise becomes the property of the Company and may be sold or disposed of, with the Customer remaining liable for any unpaid balance.

9. Color Matching and Print Variations

9.1 Custom apparel printing is not an exact science. Slight variations in ink color, placement, and finish are inherent to the printing process and are considered industry standard.

9.2 Colors viewed on a computer monitor, mobile device, or printed proof will not perfectly match printed ink on fabric due to differences in screens, lighting, calibration, fabric type, and ink chemistry.

9.3 Pantone (PMS) color matching is available upon request and may incur additional fees. Even with Pantone matching, a color tolerance of plus or minus ten percent (+/- 10%) is considered acceptable and is not grounds for a reprint or refund.

9.4 Print placement may vary by approximately one-half inch (0.5") in any direction. This variation is standard and not considered a defect.

9.5 Differences in fabric content, dye lots, garment construction, and manufacturer batches may cause slight variations in garment color, size, and feel even within the same style and color.

10. Garment Availability and Substitutions

10.1 All garment availability is subject to supplier inventory at the time the order is processed. The Company does not guarantee availability of any specific garment, brand, color, or size.

10.2 In the event a requested garment becomes unavailable, the Company will notify the Customer and may suggest a comparable substitute. The Customer may approve the substitute, modify the order, or cancel the affected items, subject to the cancellation terms in Section 11.

10.3 The Company is not liable for delays or shortages caused by suppliers, manufacturers, or shipping carriers.

11. Cancellations and Changes

11.1 Cancellation requests must be submitted in writing to teestailormadebydee@gmail.com.

11.2 Orders cancelled before proof approval and prior to production may be eligible for a refund of any payments made, less the non-refundable deposit, design fees, and any costs already incurred (such as ordered garments or completed design work).

11.3 Orders cancelled after proof approval, after garments have been ordered, or after production has begun are not eligible for refund.

11.4 Changes to an order (including quantities, sizes, garment styles, artwork, or print specifications) requested after proof approval may not be possible and, if accommodated, may result in additional fees and extended turnaround times.

11.5 Because all merchandise is custom-printed to the Customer’s specifications, all sales are final. No returns, exchanges, or refunds will be offered except for verified manufacturing defects (see Section 12).

12. Limitation of Liability and Disclaimer of Warranties

12.1 The Customer must inspect all completed orders within seventy-two (72) hours of pickup, delivery, or receipt and report any claims of manufacturing defects, shortages, or printing errors in writing within that period. Claims submitted after seventy-two (72) hours will not be honored.

12.2 The Company’s sole responsibility for any verified defect, error attributable solely to the Company, or shortage shall be limited, at the Company’s option, to (a) reprinting the affected items or (b) refunding the purchase price of the affected items. Under no circumstances will the Company replace more garments than the number reported as defective.

12.3 EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.4 IN NO EVENT SHALL THE COMPANY OR DANA DICKERSON BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST OPPORTUNITY, OR EVENT-RELATED DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.5 The Company’s total aggregate liability for any claim arising out of or related to an order shall not exceed the amount actually paid by the Customer for the specific order giving rise to the claim.

13. Governing Law and Dispute Resolution

13.1 These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

13.2 Any dispute, claim, or controversy arising out of or relating to these Terms or any order shall be resolved exclusively in the state or federal courts located in Troup County, Georgia, and the parties consent to the personal jurisdiction and venue of such courts.

13.3 The prevailing party in any action to enforce these Terms shall be entitled to recover its reasonable attorneys’ fees and court costs.

14. Modification of Terms

14.1 The Company reserves the right to update, modify, or revise these Terms at any time and at its sole discretion.

14.2 The version of these Terms in effect on the date a Customer’s order is placed will apply to that order. Continued use of our services after any modification constitutes acceptance of the revised Terms.

14.3 The most current version of these Terms will be made available upon request and may be provided with quotes, invoices, or order confirmations.

15. Contact Information

For questions, concerns, cancellations, or claims regarding these Terms or any order, please contact:

Tees Tailor Made by Dee

Owner: Dana Dickerson

Lagrange, Georgia

Phone: 706-412-6937

Email: teestailormadebydee@gmail.com

16. Effective Date

These Terms & Conditions are effective as of May 5, 2026, and supersede all prior versions, oral representations, or written communications regarding the subject matter herein.